Customer satisfaction is essential to our business.
From manufacturing to packaging to customer service, we keep customers happy with our products. Our unique and signature products such as the PBR/PRCA figurines offer something competitors cannot. Outside of our unique toy designs and ideas, we manufacture our toys with the highest quality possible. We understand the importance of durability when it comes to kid’s toys. Below is a customer’s satisfaction testimony related to our product durability:
“My son first saw your T.V. ads during the 2014 NFR. At that time he thought your toys were neat. Santa brought him the first of his pieces - a set of panels, the roping steer and chute. I was thoroughly impressed with the construction and sturdiness of the toys. He has had several rodeo sets and they never last. So when these held up to his daily playing and the little boy wear and tear, I became more impressed.
Since then we have pretty much acquired every piece offered. Whenever we go to a store to buy a piece usually the sales clerk engages in a little conversation. This allows me the opportunity to tell them why Big Country is the better toy. I know that on one occasion this caused a customer to take their Priefert set back and get a Big Country! When we buy for other kids we only buy Big Country.
We have become loyal Big Country fans and supporters!”
-- Tina Cruce
Parents have said that Big Country products make excellent gifts for any young cowboy or cowgirl. We build our products to last with great child appeal; giving you ultimate confidence in purchasing from us. So, if you haven’t branched out from our competitors or if you are just looking for long-lasting toys for your children, be sure to give us a try!
We’ve always believed in the uniqueness and durability of our toys; it is great to hear that our customers do too!